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Stitch

Shopify integration setup error

Degraded Lasted 6h 47m · started · Stitch's page

Level
confirmed
Worst impact
Degraded
Components
api.stitchdata.com, app.stitchdata.com
Down Index
26of 100

What to do

  • Check whether you use Stitch api.stitchdata.com, app.stitchdata.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 47m it lasted.

    Anything that failed between 2023-01-27 16:02 UTC and 2023-01-27 22:49 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 2

  1. identified

    Our team is working on an updated setup process for the Shopify integration. New Shopify connections are not available at this time and all existing Shopify connections will continuing to replicate data without issue.

    provider

  2. resolved

    Customers are now able to create new Shopify integrations successfully with our updated setup process. All existing Shopify connections remain unaffected and will continue to replicate data without issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d4aba292c1

Is Stitch still down?

No, this incident was resolved 2023-01-27 22:49 UTC. For Stitch's live state, see https://down.guide/stitch.

How long did it last?

6h 47m, from 2023-01-27 16:02 UTC to 2023-01-27 22:49 UTC, by the times Stitch posted.

What was affected?

Stitch named api.stitchdata.com, app.stitchdata.com.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.