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Strapi Cloud

Issues with mail delivery

Degraded Lasted 2h 5m · started · Strapi Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
19of 100

What to do

  • Check whether your product depends on Strapi Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 5m it lasted.

    Anything that failed between 2025-11-17 16:44 UTC and 2025-11-17 18:49 UTC may need a replay.
  • Subscribe to Strapi Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=strapi-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Strapi Cloud 2

  1. update

    Some customers may be encountering delays or failures in email sending. We’re actively looking into the cause and will provide updates as we work toward resolution.

    provider

  2. resolved

    Email sending functionality has been fully restored. We are monitoring the system to ensure continued stability.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1ff394f241

Is Strapi Cloud still down?

No, this incident was resolved 2025-11-17 18:49 UTC. For Strapi Cloud's live state, see https://down.guide/strapi-cloud.

How long did it last?

2h 5m, from 2025-11-17 16:44 UTC to 2025-11-17 18:49 UTC, by the times Strapi Cloud posted.

What caused it?

Strapi Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Strapi Cloud's official status page, https://status.strapi.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.