# Issues with mail delivery

- Provider: [Strapi Cloud](https://down.guide/strapi-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 2h 5m
- started 2025-11-17 16:44 UTC
- id: DWN-1ff394f241
- Official page: https://status.strapi.io/incident/767550

## Updates from Strapi Cloud
### 2025-11-17 16:44 UTC: update
Some customers may be encountering delays or failures in email sending. We’re actively looking into the cause and will provide updates as we work toward resolution.

### 2025-11-17 18:49 UTC: resolved
Email sending functionality has been fully restored. We are monitoring the system to ensure continued stability.

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