# Runtime logs service degradation

- Provider: [Strapi Cloud](https://down.guide/strapi-cloud)
- Level: confirmed
- Impact: Degraded
- lasted 5h 49m
- started 2026-01-07 08:49 UTC
- id: DWN-a4082886da
- Official page: https://status.strapi.io/incident/799927

## Updates from Strapi Cloud
### 2026-01-07 08:49 UTC: update
Notice: Some customers may experience problems while trying to view runtime logs due to an ongoing issue. Our team is investigating and will provide updates.

### 2026-01-07 14:37 UTC: resolved
The incident is finished.

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