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Stream

Video - high error rate on Join call API (Mumbai)

Degraded Lasted 4h 9m · started · Stream's page

Level
confirmed
Worst impact
Degraded
Components
Joining Calls
Regions
apac

What to do

  • Check whether you use Stream Joining Calls in apac. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 9m it lasted.

    Anything that failed between 2025-03-31 13:39 UTC and 2025-03-31 17:48 UTC may need a replay.
  • Subscribe to Stream's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stream works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stream 2

  1. monitoring

    Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

    provider

  2. resolved

    Our team deployed a patch to the affected system and the incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-78da14a06e

Is Stream still down?

No, this incident was resolved 2025-03-31 17:48 UTC. For Stream's live state, see https://down.guide/stream.

How long did it last?

4h 9m, from 2025-03-31 13:39 UTC to 2025-03-31 17:48 UTC, by the times Stream posted.

What was affected?

Stream named Joining Calls in apac.

What caused it?

Stream hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stream's official status page, https://status.getstream.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.