# Timeout Errors

- Provider: [Stream](https://down.guide/stream)
- Level: confirmed
- Impact: Partial outage
- lasted 49m
- started 2019-11-21 21:27 UTC
- us-east
- us
- id: DWN-c4c2413255
- Official page: http://stspg.io/d8357b165

## Updates from Stream
### 2019-11-21 21:27 UTC: investigating
We are experiencing spikes of timeout errors; the team is investigating on the root cause and working on a remediation

### 2019-11-21 22:04 UTC: monitoring
Increased load on some API endpoints caused traffic to spike intermittently. Adding more capacity remediated the problem.

### 2019-11-21 22:16 UTC: resolved
This incident has been resolved.

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