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Stream

Realtime Redis Failover

Degraded Lasted 0m · started · Stream's page

Level
confirmed
Worst impact
Degraded
Components
Personalization
Down Index
9of 100

What to do

  • Check whether you use Stream Personalization. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2018-08-08 01:09 UTC and 2018-08-08 01:09 UTC may need a replay.
  • Subscribe to Stream's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stream works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stream 1

  1. resolved

    Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fca125622a

Is Stream still down?

No, this incident was resolved 2018-08-08 01:09 UTC. For Stream's live state, see https://down.guide/stream.

How long did it last?

0m, from 2018-08-08 01:09 UTC to 2018-08-08 01:09 UTC, by the times Stream posted.

What was affected?

Stream named Personalization.

What caused it?

Stream hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stream's official status page, https://status.getstream.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.