# Scheduled maintenance for PromptPay

- Provider: [Stripe](https://down.guide/stripe)
- Level: confirmed
- Impact: Maintenance
- scheduled
- started 2026-11-15 10:01 UTC
- id: DWN-02c9164207
- Official page: https://www.stripestatus.com/incidents/yjgqlr6f60vl

## Summary
Stripe says PromptPay has scheduled maintenance on Nov 15 from 10:01 to 12:00 UTC. The Nov 5 update says this information comes from payment method partners and may not be complete, accurate, or up to date. The status is investigating.

_Written by anthropic/claude-haiku-5.5 from Stripe's own updates._

## Updates from Stripe
### 2026-11-05 13:50 UTC: update
THIS IS A SCHEDULED EVENT Nov 15 , 10:01 - 12:00 UTC 
 Nov 5 , 13:50 UTC 
 Scheduled - PromptPay has an upcoming scheduled maintenance.
Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.

### 2026-11-05 13:50 UTC: resolved
THIS IS A SCHEDULED EVENT Nov 15 , 10:01 - 12:00 UTC 
 Nov 5 , 13:50 UTC 
 Scheduled - PromptPay has an upcoming scheduled maintenance.
Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.

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