# Scheduled maintenance for PromptPay

- Provider: [Stripe](https://down.guide/stripe)
- Level: confirmed
- Impact: Maintenance
- lasted 0m
- started 2026-11-15 13:30 UTC
- id: DWN-9d3dfef7b5
- Official page: https://www.stripestatus.com/incidents/0w3lqrx80hgl

## Summary
Stripe says PromptPay has scheduled maintenance from 13:30 to 15:00 UTC on Nov 15, as of its Nov 5 update. Stripe adds that this information comes from payment method partners and may be incomplete, inaccurate, or out of date.

_Written by anthropic/claude-haiku-5.5 from Stripe's own updates._

## Updates from Stripe
### 2026-11-05 13:50 UTC: update
THIS IS A SCHEDULED EVENT Nov 15 , 13:30 - 15:00 UTC 
 Nov 5 , 13:50 UTC 
 Scheduled - PromptPay has an upcoming scheduled maintenance.
Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.

### 2026-11-05 13:50 UTC: resolved
THIS IS A SCHEDULED EVENT Nov 15 , 13:30 - 15:00 UTC 
 Nov 5 , 13:50 UTC 
 Scheduled - PromptPay has an upcoming scheduled maintenance.
Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.

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