- Level
- confirmed
- Worst impact
- Maintenance
Summary
Stripe says PromptPay has scheduled maintenance from Nov 14, 10:01 to 15:00 UTC, posted Nov 5, 2026. The incident status is investigating. Stripe notes that the maintenance information comes from its payment method partners and may be incomplete or out of date.
Written by anthropic/claude-haiku-5.5 from Stripe's own updates.
What to do
Check whether your product depends on Stripe. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Plan around the window: it starts 2026-11-14 10:01 UTC.
Pause deploys or jobs that need it, and warn your users if they will notice.Subscribe to Stripe's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=stripe works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Stripe 2
- update
THIS IS A SCHEDULED EVENT Nov 14 , 10:01 - 15:00 UTC Nov 5 , 13:50 UTC Scheduled - PromptPay has an upcoming scheduled maintenance. Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
provider
- resolved
THIS IS A SCHEDULED EVENT Nov 14 , 10:01 - 15:00 UTC Nov 5 , 13:50 UTC Scheduled - PromptPay has an upcoming scheduled maintenance. Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eefefca518
Is this Stripe maintenance still going on?
Not yet: Stripe scheduled it to start 2026-11-14 10:01 UTC.
What caused it?
Stripe hasn't published a root cause. If it does, it shows here.
Where does this come from?
Stripe's official status page, https://status.stripe.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.