# Small percentage of SMS requests resulting in 500 errors

- Provider: [Stytch](https://down.guide/stytch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-01 16:30 UTC
- Message deliverability
- id: DWN-489ecbcc48
- Official page: https://status.stytch.com/incident/cmtixrkeo0nvq13o1twzafs5p

## Updates from Stytch
### 2026-09-01 16:30 UTC: resolved
Type: Incident
 Duration: 57 minutes
 Affected Components: Message deliverability
 Sep 1, 17:27:00 GMT+0 - Resolved - This issue has been resolved. Sep 1, 16:30:00 GMT+0 - Investigating - A small percentage of SMS requests are currently resulting in 500 / internal\\\_server\\\_errors due to an upstream messaging issue.

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