- Level
- confirmed
- Worst impact
- Degraded
- Components
- Writer dashboards
- Down Index
- 26of 100
What to do
Check whether you use Substack Writer dashboards. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 11h it lasted.
Anything that failed between 2025-04-30 13:31 UTC and 2025-05-02 01:21 UTC may need a replay.Subscribe to Substack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Substack 5
- investigating
We are experiencing a delay in reader activity statistics relating to email deliveries/opens. Emails continue to send as normal, though their stats are currently delayed.
provider
- identified
We have identified the issue related to delayed statistics for email deliveries and opens. We are currently processing enqueued events and working toward full recovery.
provider
- identified
Our engineers are backfilling missing data from the impacted time period. We'll continue to update the incident as that process completes.
provider
- identified
At this time, email delivery statistics are accurate, but we're still in the process of backfilling email open statistics between Tuesday and Wednesday afternoon.
provider
- resolved
All email analytics should be up to date.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1a1bd3efaf
Is Substack still down?
No, this incident was resolved 2025-05-02 01:21 UTC. For Substack's live state, see https://down.guide/substack.
How long did it last?
1d 11h, from 2025-04-30 13:31 UTC to 2025-05-02 01:21 UTC, by the times Substack posted.
What was affected?
Substack named Writer dashboards.
What caused it?
Substack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.