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Substack

Substack Availability Issue

Degraded Lasted 11h 34m · started · Substack's page

Level
confirmed
Worst impact
Degraded
Components
Substack publications, Writer dashboards, Email delivery, Subscription invoice processing, Substack.com, Push Notifications, Custom domains
Down Index
43of 100

What to do

  • Check whether you use Substack Substack publications, Writer dashboards, Email delivery, Subscription invoice processing and 3 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 34m it lasted.

    Anything that failed between 2025-06-23 17:45 UTC and 2025-06-24 05:19 UTC may need a replay.
  • Subscribe to Substack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Substack 5

  1. investigating

    We are currently investigating a higher error rate when trying to load Substack

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    Restored functionality on Substack.com and app. We are continuing to work on a fix for some delays in email delivery.

    provider

  4. monitoring

    Continuing to bring systems back online. Writer dashboard stats including open rates may be delayed or temporarily inaccurate.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4196be43ff

Is Substack still down?

No, this incident was resolved 2025-06-24 05:19 UTC. For Substack's live state, see https://down.guide/substack.

How long did it last?

11h 34m, from 2025-06-23 17:45 UTC to 2025-06-24 05:19 UTC, by the times Substack posted.

What was affected?

Substack named Substack publications, Writer dashboards, Email delivery, Subscription invoice processing and 3 more.

What caused it?

Substack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.