Skip to main content
Substack

Elevated Error Rates

Partial outage Lasted 29m · started · Substack's page

Level
confirmed
Worst impact
Partial outage
Components
Substack publications, Writer dashboards, Email delivery, Subscription invoice processing, Substack.com, Push Notifications, Custom domains
Down Index
46of 100

What to do

  • Check whether you use Substack Substack publications, Writer dashboards, Email delivery, Subscription invoice processing and 3 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.

    Anything that failed between 2024-12-13 16:21 UTC and 2024-12-13 16:50 UTC may need a replay.
  • Subscribe to Substack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Substack 4

  1. monitoring

    We are experiencing an outage, but we are recovering.

    provider

  2. identified

    We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.

    provider

  3. monitoring

    Substack services are fully available. We are continuing to monitor.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4c5f98197e

Is Substack still down?

No, this incident was resolved 2024-12-13 16:50 UTC. For Substack's live state, see https://down.guide/substack.

How long did it last?

29m, from 2024-12-13 16:21 UTC to 2024-12-13 16:50 UTC, by the times Substack posted.

What was affected?

Substack named Substack publications, Writer dashboards, Email delivery, Subscription invoice processing and 3 more.

What caused it?

Substack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.