# Elevated Error Rates

- Provider: [Substack](https://down.guide/substack)
- Level: confirmed
- Impact: Partial outage
- lasted 29m
- started 2024-12-13 16:21 UTC
- Substack publications, Writer dashboards, Email delivery +4
- id: DWN-4c5f98197e
- Official page: https://stspg.io/91pb7l36ltyt

## Updates from Substack
### 2024-12-13 16:21 UTC: monitoring
We are experiencing an outage, but we are recovering.

### 2024-12-13 16:25 UTC: identified
We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.

### 2024-12-13 16:28 UTC: monitoring
Substack services are fully available. We are continuing to monitor.

### 2024-12-13 16:50 UTC: resolved
This incident has been resolved.

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