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Substack

Email delivery delays

Degraded Lasted 52m · started · Substack's page

Level
confirmed
Worst impact
Degraded
Components
Email delivery
Down Index
20of 100

What to do

  • Check whether you use Substack Email delivery. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 52m it lasted.

    Anything that failed between 2025-03-11 16:43 UTC and 2025-03-11 17:35 UTC may need a replay.
  • Subscribe to Substack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Substack 4

  1. investigating

    We are investigating reports of delayed email delivery for posts published on Substack.

    provider

  2. identified

    We have identified the cause of the email delays and are working to resolve.

    provider

  3. monitoring

    The issue causing delays to email delivery on posts has been addressed.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-64214fbff1

Is Substack still down?

No, this incident was resolved 2025-03-11 17:35 UTC. For Substack's live state, see https://down.guide/substack.

How long did it last?

52m, from 2025-03-11 16:43 UTC to 2025-03-11 17:35 UTC, by the times Substack posted.

What was affected?

Substack named Email delivery.

What caused it?

Substack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.