- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Email delivery
- Down Index
- 30of 100
What to do
Check whether you use Substack Email delivery. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 2m it lasted.
Anything that failed between 2024-10-01 14:04 UTC and 2024-10-01 15:06 UTC may need a replay.Subscribe to Substack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=substack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Substack 5
- investigating
We are investigating reports that some posts are not being delivered via email.
provider
- identified
We can confirm delays in email deliveries for Substack posts starting at 9am EDT. We are working to resolve the issues.
provider
- identified
We are continuing to work on addressing delays in email deliveries.
provider
- monitoring
The delays in post delivery have been resolved and previously scheduled posts are currently being delivered. We are monitoring our systems to ensure delivery.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a51b023355
Is Substack still down?
No, this incident was resolved 2024-10-01 15:06 UTC. For Substack's live state, see https://down.guide/substack.
How long did it last?
1h 2m, from 2024-10-01 14:04 UTC to 2024-10-01 15:06 UTC, by the times Substack posted.
What was affected?
Substack named Email delivery.
What caused it?
Substack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Substack's official status page, https://substack.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.