# Increased latency and errors

- Provider: [Substack](https://down.guide/substack)
- Level: confirmed
- Impact: Partial outage
- lasted 53m
- started 2025-01-21 23:44 UTC
- Substack publications, Writer dashboards, Substack.com +1
- id: DWN-c256f6e59d
- Official page: https://stspg.io/szrlsbzgs2tp

## Updates from Substack
### 2025-01-21 23:44 UTC: investigating
We are investigating reports of increased latency and errors for Substack.com, publication websites, and the Substack app.

### 2025-01-21 23:48 UTC: investigating
We are continuing to investigate reports of increased latency and errors for all Substack websites and applications.

### 2025-01-22 00:12 UTC: identified
We have identified the issue and are beginning to see recovery across all Substack websites and applications.

### 2025-01-22 00:20 UTC: monitoring
Substack websites and applications are fully operational and our team is monitoring.

### 2025-01-22 00:36 UTC: resolved
This incident has been resolved.

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