# Problem with Cloud Collection in India (IN), North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), and America Federal (FED)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 5h 43m
- started 2026-02-26 12:45 UTC
- Cloud Collection, Cloud Collection, Cloud Collection +6
- au, ca, eu, in
- id: DWN-315f1debd7
- Official page: https://stspg.io/7mynfzdnv442

## Updates from Sumo Logic
### 2026-02-26 12:45 UTC: investigating
We are currently investigating reports of problems with Cloud Collection for cloudSyslog Source. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.

### 2026-02-26 18:16 UTC: identified
We have identified the source of the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

### 2026-02-26 18:23 UTC: monitoring
We have implemented a fix for the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

### 2026-02-26 18:28 UTC: resolved
We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).