# Problem with Tracing Collection in North America 1 (US1)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 12h 54m
- started 2026-02-17 05:19 UTC
- Tracing Collection
- us
- id: DWN-78e67a4bb8
- Official page: https://stspg.io/5jxrq72r9wrn

## Updates from Sumo Logic
### 2026-02-17 17:19 UTC: investigating
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

### 2026-02-17 17:45 UTC: identified
We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.

### 2026-02-17 17:54 UTC: monitoring
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

### 2026-02-17 18:13 UTC: resolved
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

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