# Problem with Cloud SIEM Processing in North America 2 (US2)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 5m
- started 2026-10-02 06:23 UTC
- Cloud SIEM Processing
- us
- id: DWN-944fdbab26
- Official page: https://stspg.io/hbxp9l4blpkh

## Updates from Sumo Logic
### 2026-10-02 06:23 UTC: investigating
We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.

### 2026-10-02 07:11 UTC: identified
We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

### 2026-10-02 07:28 UTC: resolved
We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

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