# Problem with Logs Collection and Metrics Collection in North America 1 (US1)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-04-14 16:40 UTC
- Logs Collection, Metrics Collection
- us
- id: DWN-a673599f90
- Official page: https://stspg.io/hhn1xk2pr8b9

## Updates from Sumo Logic
### 2026-04-14 16:40 UTC: investigating
We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.

### 2026-04-14 16:44 UTC: monitoring
We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.

### 2026-04-14 16:50 UTC: resolved
We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.

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