# Problem with Tracing Collection in North America 2 (US2)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 2h 12m
- started 2026-09-27 01:22 UTC
- Tracing Collection
- us
- id: DWN-b90958526f
- Official page: https://stspg.io/h46xmvrqyhy0

## Updates from Sumo Logic
### 2026-09-27 01:22 UTC: investigating
We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.

### 2026-09-27 01:34 UTC: monitoring
We have implemented a fix for the issue affecting Tracing Collection. We are currently monitoring the results.

### 2026-09-27 03:34 UTC: resolved
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

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