# Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 1h 6m
- started 2026-08-05 08:16 UTC
- Cloud SIEM Processing, Data Indexing
- us
- id: DWN-c2534a5636
- Official page: https://stspg.io/z5g69wccwwds

## Updates from Sumo Logic
### 2026-08-05 08:16 UTC: investigating
We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

### 2026-08-05 08:28 UTC: monitoring
We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

### 2026-08-05 08:35 UTC: monitoring
We are continuing to monitor the fix for Data Indexing.

### 2026-08-05 09:00 UTC: monitoring
We are continuing to monitor the fix for Data Indexing.

### 2026-08-05 09:13 UTC: monitoring
We are also seeing impact on:
Components: Cloud SIEM Processing
We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

### 2026-08-05 09:22 UTC: resolved
We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.

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