# Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 39m
- started 2026-02-13 08:53 UTC
- Tracing Collection, Tracing Collection
- au, eu
- id: DWN-d8081c6145
- Official page: https://stspg.io/qqj7qdl67gxl

## Updates from Sumo Logic
### 2026-02-13 08:53 UTC: investigating
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

### 2026-02-13 09:11 UTC: monitoring
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

### 2026-02-13 09:32 UTC: resolved
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

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