# Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2)

- Provider: [Sumo Logic](https://down.guide/sumo-logic)
- Level: confirmed
- Impact: Degraded
- lasted 52m
- started 2026-08-13 21:10 UTC
- Logs Collection, Metrics Collection, Tracing Collection
- us
- id: DWN-e80ae7f264
- Official page: https://stspg.io/c4g0sh1frx4j

## Updates from Sumo Logic
### 2026-08-13 21:10 UTC: investigating
We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.

### 2026-08-13 21:12 UTC: identified
We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

### 2026-08-13 21:32 UTC: monitoring
We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

### 2026-08-13 22:02 UTC: resolved
We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

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