# Network access issues affecting a limited number of users in Myanmar

- Provider: [Supabase](https://down.guide/supabase)
- Level: confirmed
- Impact: Degraded
- lasted 26d 20h
- started 2026-08-19 15:52 UTC
- id: DWN-bad8a03ceb
- Official page: https://status.supabase.com/incidents/01M0DCHBBAPFRMD0JM2WQN7R78

## Updates from Supabase
### 2026-08-19 15:52 UTC: investigating
We are investigating reports that a limited number of users in Myanmar are unable to access Supabase. We will provide additional updates as information becomes available.

### 2026-08-19 17:08 UTC: investigating
The connectivity issues appear to be limited to a subset of ISPs in Myanmar. Impacted users could try alternative ISPs to restore connectivity while we work to address this issue.

### 2026-08-20 12:18 UTC: identified
We have reached out to the ISPs that have been involved in the connectivity challenges for users in Myanmar. We are continuing to work to address the issue.

### 2026-08-25 23:31 UTC: identified
We continue to reach out and make contact with the ISPs that have been involved in the connectivity challenges for some users in Myanmar. We are continuing to work to address the issue.

### 2026-09-02 19:05 UTC: monitoring
Supabase has taken the steps it can to address the blockage. We recommend customers contact their ISP for assistance: https://supabase.com/blog/navigating-regional-network-blocks

### 2026-09-09 18:29 UTC: monitoring
We continue to try to resolve this issue. We have made official requests for resolution to the appropriate parties in Myanmar.

### 2026-09-15 12:48 UTC: resolved
We have made a repeat reminder for resolution to the appropriate parties in Myanmar. As no further response has been received, this incident will be resolved.
We recommend customers still experiencing issues to contact their ISP for assistance or review our workarounds proposed here: https://supabase.com/blog/navigating-regional-network-blocks

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