# Delay on indexing new emails to Ask AI

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 2h 25m
- started 2025-02-12 16:18 UTC
- Superhuman
- id: DWN-3f067098e4
- Official page: https://stspg.io/dfpsfn97gpj1

## Updates from Superhuman
### 2025-02-12 16:18 UTC: investigating
We are currently investigating this issue.

### 2025-02-12 16:24 UTC: investigating
We are continuing to investigate this issue.

### 2025-02-12 16:55 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-02-12 17:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-02-12 18:16 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-02-12 18:43 UTC: resolved
This incident has been resolved.

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