# Delays in Ask AI email indexing

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 9h 34m
- started 2024-09-11 03:23 UTC
- Superhuman
- id: DWN-4b697d571f
- Official page: https://stspg.io/0nvk7jr80l4h

## Updates from Superhuman
### 2024-09-11 03:23 UTC: investigating
Ask AI: Email indexing temporarily delayed. Ask AI itself remains functional, but newly received emails may experience delayed indexing. We're monitoring the situation and will update as indexing resumes.

### 2024-09-11 05:32 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-09-11 12:56 UTC: resolved
Ask AI: Email indexing is working as expected. This incident has been resolved.

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