# Emails marked Done reappearing in the Inbox

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 5h 38m
- started 2026-07-06 16:45 UTC
- Superhuman
- id: DWN-4f8bc18f80
- Official page: https://stspg.io/vr3vmjwtqq2x

## Updates from Superhuman
### 2026-07-06 16:45 UTC: investigating
We're investigating reports that some emails marked as Done are reappearing in the Inbox on the Superhuman desktop app. This seems to affect only Outlook/Microsoft accounts. We're actively looking into it and will share an update shortly.

### 2026-07-06 18:56 UTC: identified
We're aware of an issue where some emails marked as Done are reappearing in the Inbox on the Superhuman desktop app, affecting Outlook accounts.
We have identified the cause and are working on a fix. Emails that were already marked Done will correct themselves automatically once the update reaches your app. We'll post another update here as we begin to monitor the fix.

### 2026-07-06 19:40 UTC: monitoring
We've rolled out a fix and are now monitoring the results. Emails that were already marked Done will correct themselves automatically once the update reaches your app. We'll post another update once we've confirmed the issue is fully resolved.

### 2026-07-06 22:23 UTC: resolved
This issue has been resolved. Emails marked as Done are no longer reappearing in the Inbox, and any previously affected emails will correct themselves automatically once your app updates to the latest version. Thank you for your patience.

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