# Backend slowness and disruptions

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 56m
- started 2024-05-20 22:41 UTC
- Superhuman, Email sending
- id: DWN-52d972b1f6
- Official page: https://stspg.io/1w1s9j73b3c1

## Updates from Superhuman
### 2024-05-20 22:41 UTC: investigating
We are experiencing an issue with backend slowness and disruptions. Some percentage of API calls are failing and sends are delayed. We are investigating the issue and will continue to report our findings here.

### 2024-05-20 22:58 UTC: monitoring
We have identified the issue and deployed a fix. The backend now appears stable and returning to normal. We are continuing to monitor to ensure we are fully stable. We will report here once we've confirmed we are fully stable.

### 2024-05-20 23:37 UTC: resolved
This incident has been resolved. All delayed sends should now be processed and delivered. Any outliers will be contacted shortly.

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