# Degraded Service for Outlook Users

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Partial outage
- lasted 12h 57m
- started 2026-01-22 23:32 UTC
- Superhuman, Email sending
- id: DWN-56e01f28d9
- Official page: https://stspg.io/ng1bjdh8svrx

## Updates from Superhuman
### 2026-01-22 23:32 UTC: investigating
There appears to be an ongoing outage with Outlook services. At the moment, we are seeing degraded performance for sending emails.

### 2026-01-22 23:45 UTC: identified
The issue has been identified

### 2026-01-22 23:46 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-01-23 01:19 UTC: monitoring
Outlook services are showing signs of recovery, although Microsoft has not yet shared an official update.

### 2026-01-23 03:42 UTC: monitoring
Our services appear to be fully recovered. However, per Microsoft’s update, the issue is not yet considered resolved, and we will continue to monitor the situation closely.

### 2026-01-23 12:29 UTC: resolved
This incident has been resolved.

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