# Unstable Send Behavior from Android Devices

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 1d 2h
- started 2025-04-03 14:04 UTC
- Superhuman, Email sending
- id: DWN-67eeac16ae
- Official page: https://stspg.io/6nxv3nf09yhc

## Updates from Superhuman
### 2025-04-03 14:04 UTC: investigating
We are currently investigating an issue where emails fail to send from Android devices. This appears to be isolated to Android platforms, and all other platforms are functioning normally. Our team is actively working to identify the root cause and implement a fix. We will provide updates as soon as more information becomes available.

### 2025-04-03 17:58 UTC: identified
We identified the issue and are pushing out a fix soon. This unstable send behavior effects Android users when they forward a thread with an attachment. We will continue to update our progress here as more information becomes available.

### 2025-04-03 22:46 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-04-03 22:49 UTC: monitoring
We have released a new version of the app (version 1.12.12, build 6411) to the Google Play Store that includes a fix for the issue. You can check your current version at the bottom of your settings screen. We're keeping a close eye on things and expect everything to be fully resolved soon.

### 2025-04-04 16:04 UTC: resolved
This incident has been resolved. If you haven't updated to the latest version of Superhuman for Android, please do so by visiting the Google Play Store: https://play.google.com/store/apps/details?id=com.superhuman.mail

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