# Elevated error rates when indexing new content for AI features

- Provider: [Superhuman](https://down.guide/superhuman)
- Level: confirmed
- Impact: Degraded
- lasted 2h 32m
- started 2026-02-12 15:33 UTC
- Superhuman
- id: DWN-8ab8fc447b
- Official page: https://stspg.io/4gk03z3pfhp5

## Updates from Superhuman
### 2026-02-12 15:33 UTC: investigating
We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected.
We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.

### 2026-02-12 16:19 UTC: monitoring
Error rates have decreased, and our system and the third-party provider seem stable. We're continuing to monitor the situation.

### 2026-02-12 18:05 UTC: resolved
All systems are back to normal. All pending queues have been processed and cleared.

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