# Is SurveyMonkey down?

**No known problems: SurveyMonkey's status page says operational** (Operational; last read 2026-11-06 19:02 UTC; source: [official status page](https://status.surveymonkey.com))

## Open incidents
_No open incidents._

## Components
- SurveyMonkey: Operational

## Last 90 days
- Incidents: 15 on 14 days
- Median duration: 1h 29m; longest: 13h 4m
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **SurveyMonkey**: [Errors occurring across the site](https://down.guide/surveymonkey/DWN-d9d1e4699b) (Major outage; lasted 25m; started 2026-10-28 17:14 UTC; SurveyMonkey)
- **SurveyMonkey**: [Login and signup issues](https://down.guide/surveymonkey/DWN-625e005527) (Degraded; lasted 0m; started 2026-10-14 05:15 UTC)
- **SurveyMonkey**: [500 error on Transaction History for Team Admins](https://down.guide/surveymonkey/DWN-1965b8aee0) (Degraded; lasted 1h 40m; started 2026-10-06 21:04 UTC; SurveyMonkey)
- **SurveyMonkey**: [Custom data / respondent metadata missing from Individual Response Table and XLS exports](https://down.guide/surveymonkey/DWN-511d0954ac) (Degraded; lasted 2h 52m; started 2026-10-02 20:20 UTC; SurveyMonkey)
- **SurveyMonkey**: [Audience Preview Page is not responding](https://down.guide/surveymonkey/DWN-4a18c4a7c4) (Partial outage; lasted 3h 16m; started 2026-09-24 12:16 UTC; SurveyMonkey)
- **SurveyMonkey**: [Adding contacts on the contacts page didn't work](https://down.guide/surveymonkey/DWN-ad93299ef7) (Degraded; lasted 0m; started 2026-09-11 05:00 UTC)
- **SurveyMonkey**: [Possible service degradation due to AWS outage](https://down.guide/surveymonkey/DWN-72a329f284) (Degraded; lasted 1h; started 2026-09-03 22:37 UTC; SurveyMonkey)
- **SurveyMonkey**: [Problem with AI features](https://down.guide/surveymonkey/DWN-33d587af0c) (Degraded; lasted 1h 57m; started 2026-08-31 12:04 UTC; SurveyMonkey)
- **SurveyMonkey**: [Customers who have surveys shared with them may run into errors accessing the quick create chat feature](https://down.guide/surveymonkey/DWN-cdf13d19eb) (Degraded; lasted 1h 16m; started 2026-08-28 16:12 UTC; SurveyMonkey)
- **SurveyMonkey**: [SME rewards users not getting bounty in some cases](https://down.guide/surveymonkey/DWN-99f83ab5a8) (Degraded; lasted 1h 29m; started 2026-08-21 11:57 UTC; SurveyMonkey)
- **SurveyMonkey**: [Blank page for Multi-Survey Analysis](https://down.guide/surveymonkey/DWN-e049a0475b) (Partial outage; lasted 14m; started 2026-08-19 17:23 UTC; SurveyMonkey)
- **SurveyMonkey**: [New responses delayed or not showing on Analyze page](https://down.guide/surveymonkey/DWN-b88a73583f) (Degraded; lasted 13h 4m; started 2026-08-18 12:13 UTC; SurveyMonkey)
- **SurveyMonkey**: [Excel/CSV Exports are failing](https://down.guide/surveymonkey/DWN-fe2be3f87b) (Partial outage; lasted 21m; started 2026-08-18 00:42 UTC; SurveyMonkey)
- **SurveyMonkey**: [Responses to slider question type are intermittently not recorded when survey is taken on mobile](https://down.guide/surveymonkey/DWN-5c1a33dbdb) (Degraded; lasted 7h 5m; started 2026-08-12 16:40 UTC; SurveyMonkey)
- **SurveyMonkey**: [Invoice Creation Error](https://down.guide/surveymonkey/DWN-033c0d4977) (Degraded; lasted 2h 22m; started 2026-08-11 14:36 UTC; SurveyMonkey)

More: [history](https://down.guide/surveymonkey/history), [feed](https://down.guide/feed?provider=surveymonkey), [badge](https://down.guide/badge/surveymonkey.svg), JSON: https://down.guide/api/v1/providers/surveymonkey

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