# Shared data pages not loading in CAN

- Provider: [SurveyMonkey](https://down.guide/surveymonkey)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2026-01-20 19:56 UTC
- SurveyMonkey
- ca
- id: DWN-270a41ce3a
- Official page: https://stspg.io/q0knszk7hhy6

## Updates from SurveyMonkey
### 2026-01-20 19:56 UTC: investigating
We are currently investigating the issue. Some users may see an error page when attempting to load Canada Data Center (CAN) hosted shared data pages.

### 2026-01-20 20:38 UTC: resolved
This incident has been resolved.

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