# SME rewards users not getting bounty in some cases

- Provider: [SurveyMonkey](https://down.guide/surveymonkey)
- Level: confirmed
- Impact: Degraded
- lasted 1h 29m
- started 2026-08-21 11:57 UTC
- SurveyMonkey
- id: DWN-99f83ab5a8
- Official page: https://stspg.io/fr3l2jwswts1

## Updates from SurveyMonkey
### 2026-08-21 11:57 UTC: investigating
We are currently investigating this issue.

### 2026-08-21 13:25 UTC: resolved
This incident has been resolved.

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