# Elevated error rate in US region

- Provider: [Svix](https://down.guide/svix)
- Level: confirmed
- Impact: Degraded
- lasted 2h 50m
- started 2026-09-03 19:41 UTC
- API
- us
- id: DWN-01e5a32ed4
- Official page: https://stspg.io/kzt75tnq4smg

## Updates from Svix
### 2026-09-03 19:41 UTC: investigating
Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs

### 2026-09-03 20:08 UTC: investigating
Engineers are continuing to investigate the issue. A vanishingly small number of create-message requests (fewer than 90) are affected. Some customers may see data population delays in the list-message endpoints.

### 2026-09-03 21:40 UTC: identified
Engineers have identified the problem and applied a fix; queues are catching up

### 2026-09-03 22:31 UTC: resolved
This incident is resolved

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