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Svix

Elevated response times in the US region for a small percentage of the requests

Degraded Lasted 0m · started · Svix's page

Level
confirmed
Worst impact
Degraded
Regions
us

What to do

  • Check whether you use Svix in us. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2023-08-24 16:00 UTC and 2023-08-24 16:00 UTC may need a replay.
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Updates from Svix 1

  1. resolved

    There were elevated response times in the US region for a small percentage of the requests. The issue was due to a memory leak in a new third party library we integrated with, which caused some nodes to operate with constrained resources (heavy CPU/MEM usage). This fixed itself automatically by killing the affected nodes (each one as it exhausted its resources over the span of a few minutes) and starting new ones instead. The team has also deployed a fix to revert the inclusion of the new library pending further investigation on why this was happening, and why it wasn't detected in the staging environment.

    provider

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Corrections

None so far.

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Questions about DWN-38433f4f23

Is Svix still down?

No, this incident was resolved 2023-08-24 16:00 UTC. For Svix's live state, see https://down.guide/svix.

How long did it last?

0m, from 2023-08-24 16:00 UTC to 2023-08-24 16:00 UTC, by the times Svix posted.

What was affected?

Svix named in us.

What caused it?

Svix hasn't published a root cause. If it does, it shows here.

Where does this come from?

Svix's official status page, https://status.svix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.