Skip to main content
Svix

Application portal is listing "sent" messages as "sending" (underlying delivery works)

Degraded Lasted 3h 7m · started · Svix's page

Level
confirmed
Worst impact
Degraded
Components
Application Portal
Down Index
25of 100

What to do

  • Check whether you use Svix Application Portal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 7m it lasted.

    Anything that failed between 2023-08-15 14:37 UTC and 2023-08-15 17:44 UTC may need a replay.
  • Subscribe to Svix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=svix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Svix 3

  1. identified

    We got a few reports of an issue that some webhooks are showing as "sending" even though they successfully got sent. A fix is on the way, sorry about that. It doesn't affect actual webhook delivery, it's just the UI that's affected.

    provider

  2. monitoring

    Fix is deployed. It'll only fix it for new messages, fixing it for older ones (fixing the status cache there) will come in a bit.

    provider

  3. resolved

    The issue has been working for the last few hours. Cached message statuses have also been fixed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5ff282a116

Is Svix still down?

No, this incident was resolved 2023-08-15 17:44 UTC. For Svix's live state, see https://down.guide/svix.

How long did it last?

3h 7m, from 2023-08-15 14:37 UTC to 2023-08-15 17:44 UTC, by the times Svix posted.

What was affected?

Svix named Application Portal.

What caused it?

Svix hasn't published a root cause. If it does, it shows here.

Where does this come from?

Svix's official status page, https://status.svix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.