# US region: create message API failures \[ephemeral, resolved\]

- Provider: [Svix](https://down.guide/svix)
- Level: confirmed
- Impact: Operational
- lasted 0m
- started 2025-11-24 21:30 UTC
- us
- id: DWN-c27176561d
- Official page: https://stspg.io/v00qj1bvhd3v

## Updates from Svix
### 2025-11-24 21:30 UTC: resolved
Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC
Svix SDKs have retries baked in and would in most cases transparently recover.

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