- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Tax Calculations API, Tax Rates API
- Down Index
- 32of 100
What to do
Check whether you use TaxJar Tax Calculations API, Tax Rates API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.
Anything that failed between 2019-08-31 12:55 UTC and 2019-08-31 13:12 UTC may need a replay.Subscribe to TaxJar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from TaxJar 2
- investigating
We're currently investigating an issue with tax calculation endpoints.
provider
- resolved
This issue was caused by a EC2 AZ failure. We've redirected SmartCalcs traffic to a different AZ and will continue to monitor system health.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-147d4be6bd
Is TaxJar still down?
No, this incident was resolved 2019-08-31 13:12 UTC. For TaxJar's live state, see https://down.guide/taxjar.
How long did it last?
17m, from 2019-08-31 12:55 UTC to 2019-08-31 13:12 UTC, by the times TaxJar posted.
What was affected?
TaxJar named Tax Calculations API, Tax Rates API.
What caused it?
TaxJar hasn't published a root cause. If it does, it shows here.
Where does this come from?
TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.