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down.guideby Sazabi
TaxJar
DWN-41478c1e3aTaxJarResolved

Third party hosting provider issues

Partial outage Lasted 1h 1m · started · TaxJar's page

Level
confirmed
Worst impact
Partial outage
Components
TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API, TaxJar Autofile, Other API Services
Down Index
47of 100

What to do

  • Check whether you use TaxJar TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 2 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 1h 1m it lasted.

    Anything that failed between 2021-12-22 13:29 UTC and 2021-12-22 14:30 UTC may need a replay.

  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 4

  1. monitoring

    We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.

    provider

  2. monitoring

    We are continuing to monitor for any further issues.

    provider

  3. monitoring

    A fix for Tax Calculations and TaxJar Reporting was applied at 8:33 EST. We will continue to monitor for additional issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-41478c1e3a

Is TaxJar still down?

No, this incident was resolved 2021-12-22 14:30 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

1h 1m, from 2021-12-22 13:29 UTC to 2021-12-22 14:30 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 2 more.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed