TaxJar: Elevated API Response times.

What to do

Check whether you use TaxJar Tax Calculations API, Tax Rates API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 4h 27m it lasted.
Anything that failed between 2021-09-10 19:34 UTC and 2021-09-11 00:01 UTC may need a replay.
Subscribe to TaxJar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingSep 10, 2021, 7:34 PM UTC
We are currently investigating this issue.
provider
investigatingSep 10, 2021, 8:30 PM UTC
We are continuing to investigate this issue.
provider
monitoringSep 10, 2021, 9:11 PM UTC
A fix has been implemented and we are monitoring the results.
provider
investigatingSep 10, 2021, 9:38 PM UTC
We are currently investigating this issue.
provider
monitoringSep 11, 2021, 12:01 AM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedSep 11, 2021, 12:01 AM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is TaxJar still down?

No, this incident was resolved 2021-09-11 00:01 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

4h 27m, from 2021-09-10 19:34 UTC to 2021-09-11 00:01 UTC, by the times TaxJar posted.

What was affected?

TaxJar named Tax Calculations API, Tax Rates API.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.