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TaxJar

Elevated API Response Times

Degraded Lasted 1h 33m · started · TaxJar's page

Level
confirmed
Worst impact
Degraded
Components
TaxJar Reporting, Tax Calculations API, Transaction Push API
Down Index
28of 100

What to do

  • Check whether you use TaxJar TaxJar Reporting, Tax Calculations API, Transaction Push API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 33m it lasted.

    Anything that failed between 2022-06-15 20:08 UTC and 2022-06-15 21:42 UTC may need a replay.
  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7b6a30f3a4

Is TaxJar still down?

No, this incident was resolved 2022-06-15 21:42 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

1h 33m, from 2022-06-15 20:08 UTC to 2022-06-15 21:42 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting, Tax Calculations API, Transaction Push API.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.