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TaxJar

Slow response times on SmartCalcs

Degraded Lasted 33m · started · TaxJar's page

Level
confirmed
Worst impact
Degraded
Components
Tax Calculations API, Tax Rates API
Down Index
23of 100

What to do

  • Check whether you use TaxJar Tax Calculations API, Tax Rates API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.

    Anything that failed between 2019-03-30 18:38 UTC and 2019-03-30 19:12 UTC may need a replay.
  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 2

  1. investigating

    We are currently investigating reports of slow response times on SmartCalcs.

    provider

  2. resolved

    We resolved a database issue that was degrading the performance of some SmartCalcs requests.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-80a8eb619f

Is TaxJar still down?

No, this incident was resolved 2019-03-30 19:12 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

33m, from 2019-03-30 18:38 UTC to 2019-03-30 19:12 UTC, by the times TaxJar posted.

What was affected?

TaxJar named Tax Calculations API, Tax Rates API.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.