- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 8of 100
What to do
Check whether your product depends on TaxJar. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-02-28 23:00 UTC and 2026-02-28 23:00 UTC may need a replay.Subscribe to TaxJar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from TaxJar 1
- resolved
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8723fa4e7d
Is TaxJar still down?
No, this incident was resolved 2026-02-28 23:00 UTC. For TaxJar's live state, see https://down.guide/taxjar.
How long did it last?
0m, from 2026-02-28 23:00 UTC to 2026-02-28 23:00 UTC, by the times TaxJar posted.
What caused it?
TaxJar hasn't published a root cause. If it does, it shows here.
Where does this come from?
TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.