TaxJar: We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application

What to do

Check whether you use TaxJar TaxJar Reporting. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 25m it lasted.
Anything that failed between 2024-11-20 14:33 UTC and 2024-11-20 16:59 UTC may need a replay.
Subscribe to TaxJar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingNov 20, 2024, 2:33 PM UTC
We are currently investigating this issue.
provider
monitoringNov 20, 2024, 4:20 PM UTC
A fix has been implemented and we are monitoring the results.
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resolvedNov 20, 2024, 4:59 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is TaxJar still down?

No, this incident was resolved 2024-11-20 16:59 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

2h 25m, from 2024-11-20 14:33 UTC to 2024-11-20 16:59 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.