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TaxJar

Incorrect Tax Calculations

Degraded Lasted 0m · started · TaxJar's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on TaxJar. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2024-11-20 21:44 UTC and 2024-11-20 19:00 UTC may need a replay.
  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 1

  1. resolved

    TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b6cbadba09

Is TaxJar still down?

No, this incident was resolved 2024-11-20 19:00 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

0m, from 2024-11-20 21:44 UTC to 2024-11-20 19:00 UTC, by the times TaxJar posted.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.