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TaxJar

Intermittent Timeouts

Degraded Lasted 3h 10m · started · TaxJar's page

Level
confirmed
Worst impact
Degraded
Components
TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API
Down Index
33of 100

What to do

  • Check whether you use TaxJar TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.

    Anything that failed between 2019-09-05 15:31 UTC and 2019-09-05 18:41 UTC may need a replay.
  • Subscribe to TaxJar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from TaxJar 3

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    Our hosting provider is currently investigating platform issues. We are continuing to monitor the situation.

    provider

  3. resolved

    The underlying issue has been resolved by our hosting provider.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ebc4cbcda8

Is TaxJar still down?

No, this incident was resolved 2019-09-05 18:41 UTC. For TaxJar's live state, see https://down.guide/taxjar.

How long did it last?

3h 10m, from 2019-09-05 15:31 UTC to 2019-09-05 18:41 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.